crisis, what crisis?
“Define for me a crisis and I will tell you if there is a crisis” I’m not much of a football fan, but I know a lot of people who are. I am however very interested in the way that businesses are run, and in…
Defining problems
This morning on the news I was following the story about the report into the treatment of old people in hospitals. Some of the findings are truely shocking. This led to me and my partner discussing the issues and of our own recent experiences with…
Your weakest link
It may sound like a cliche to say that you are only as strong as your weakest link. But a couple of experiences that I have just had have made me realise just how true this old cliche still is. This morning I experienced what…
Magic & Brains
If you’re interested in magic (the conjouring kind) and the inner workings of the brain, then I can recommend a book called Sleights of Mind. It’s a popular science type book by a bunch of braniac neuroscientists. Although it gives away some secrets of magic…
Ah, now it makes sense
I recently mentioned a poor teaching experience that I had been unfortunate enough to pay good money to subject myself to. In the interests of satisfying my curiosity I decided to write to the approving body to ask if the teaching met their standards. I…
The cost of feedback
Feedback is valuable to a business. At least it should be. So what’s its cost, and what’s it worth investing to get it? The reason that this is an interesting topic for me at the moment is that I recently spent a week attending a…
What stands in your way?
What a great question. If only we could be brave enough to risk asking it. And then, once we ask, and we find some answer, what can we, and more importantly, what will do about it?
The missing link
A well executed bad idea. What a waste of resource!
A poorly executed good idea. What a waste of opportunity!
Academic research and experience tell me that there is such a thing as the “knowing – doing” gap.
Balancing act – the challenge of change
” A key challenge for organisations in today’s world is to succeed in balancing two parallel, competing imperatives:”
Business process sounds so dull!
The words “business process” used inside any sentence really do run the risk of causing most people to glaze over. It really does sound dull, geeky and boring. Most of the language associate with it also has the same effect, efficiency, effectiveness, productivity, swim lane…
